romanobet Casino & Sportsbook Data Care
This page describes what we collect when you use romanobet and how we keep that data protected. We at romanobet take your privacy seriously. When you create an account, deposit funds, or place bets on our platform, you share personal information with us. We use that information only to operate your account, process your transactions, and comply with legal obligations. We do not sell your data to third parties, and we encrypt all sensitive information.
Our servers may sit outside your jurisdiction, but we apply the same data-protection standards regardless of location. You have rights over your data—you can request access, correction, or deletion anytime by contacting our support team. This policy explains what we collect, how we use it, who we share it with, and how long we keep it.
We operate romanobet in supported jurisdictions where local law permits. Our data practices comply with applicable privacy regulations in those regions.
What data we collect on romanobet
We collect information in two categories: information you provide directly, and information we collect automatically. When you create an account on romanobet, you provide your email, password, name, date of birth, phone number, and payment method details. We ask for this information to verify your identity, process deposits and withdrawals, and comply with anti-money-laundering regulations.
When you use romanobet, we collect information about your activity—which games you play, how long you play, your bet amounts, and your wins and losses. We collect this data to operate the platform, detect fraud, and improve your experience. We also collect technical information: your device type (Android or iOS), your IP address, your browser type, and your location (approximate, based on IP). We use this information to troubleshoot technical issues, prevent fraud, and optimise our app for different networks.
We collect payment information when you deposit or withdraw. We do not store your full payment credentials (card numbers, bank account details) on our servers. Instead, we use secure payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) to handle transactions. These processors store your payment information according to their own privacy policies.
How we use your data on romanobet
We use your data to operate your account and process your transactions. When you deposit via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or a bank transfer, we use your payment information to credit your balance. When you withdraw, we use your payment method to return funds to your original account. We verify your identity before processing withdrawals to prevent fraud and comply with anti-money-laundering rules.
We use your activity data to detect fraud and suspicious behaviour. If we notice unusual patterns—like multiple failed login attempts, rapid withdrawals, or bets from different locations—we may flag your account for review. We may contact you via email or phone to verify the activity. This protects both you and romanobet from fraud.
We use technical data to improve our platform. We analyse how users interact with the app, which features are popular, and where users experience problems. This helps us optimise the app for different devices and networks. We also use technical data to troubleshoot crashes and performance issues.
We use your data to comply with legal obligations. In some jurisdictions, gaming operators must report certain transactions to financial authorities. We may share your data with regulators if required by law. We do not do this voluntarily—only when legally compelled.
Third parties and data sharing on romanobet
We share your data with third-party service providers who help us operate romanobet. These include payment processors (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), cloud hosting providers, and customer-support platforms. We require these providers to protect your data and use it only for the services they provide to us.
We do not sell your data to advertisers, data brokers, or marketing companies. We do not share your data with other gaming operators or betting platforms. We share your data with law enforcement or regulators only when legally required.
Your data on romanobet
- We collect your email, name, date of birth, phone number, and payment method
- We collect your activity data (games played, bets, wins, losses)
- We collect technical data (device type, IP address, location)
- We use your data to operate your account, process transactions, and detect fraud
- We do not sell your data to third parties
- We share data with payment processors and service providers only
How long we keep your data on romanobet
We keep your account data as long as your account is active. If you close your account, we retain your data for seven years to comply with anti-money-laundering regulations and to resolve any disputes. After seven years, we delete your personal information, though we may retain anonymised data for statistical purposes.
We keep transaction records (deposits, withdrawals, bets) for seven years. This allows us to investigate disputes and comply with regulatory requirements. We keep technical logs (IP addresses, device information) for 90 days, then delete them.
Your rights regarding data on romanobet
You have the right to access your data anytime. Contact our support team, and we will provide a copy of all personal information we hold about you. You have the right to correct inaccurate data—if your name or phone number is wrong, we will update it. You have the right to request deletion of your data, though we may retain it if required by law (for example, anti-money-laundering rules require us to keep transaction records for seven years).
You have the right to object to how we use your data. If you do not want us to use your data for fraud detection or service improvement, contact our support team. However, we must use your data for account operation and legal compliance—you cannot opt out of those uses.
Cookies and tracking on romanobet
Our website and app use cookies and similar tracking technologies. Cookies are small files stored on your device that help us remember your login status and preferences. We use cookies to improve your experience—for example, to keep you logged in so you do not have to enter your password every time you visit.
We do not use cookies for advertising or third-party tracking. We do not allow advertisers to place cookies on romanobet. Our cookies are used only for account management and service improvement.
How we protect your data on romanobet
We encrypt all sensitive data in transit and at rest. Your password is hashed, so we cannot see it. Your payment information is processed through secure payment gateways. Our servers are protected by firewalls and intrusion-detection systems. We conduct regular security audits to identify and fix vulnerabilities.
However, no security system is perfect. If we discover a data breach, we will notify affected users within 30 days and explain what happened and what steps we are taking to prevent it.
Contact us about your data on romanobet
If you have questions about our privacy practices, want to access your data, or want to exercise your rights, contact our support team. We operate in English via email and in-app chat. We respond to data requests within 30 days. Our support team can assist account holders in Jakarta, Surabaya, Bandung, Medan, Semarang, and other supported regions.
We at romanobet take your privacy seriously. Your data is protected, and you have control over how we use it. If you do not agree with our privacy practices, you should not use romanobet. By using our platform, you confirm that you have read and accepted this privacy policy.